Looking for a specific product?

Make a search for products & suppliers, articles & news.

Norsafe Maintenance Agreements

Norsafe, global leader in marine life-saving equipment, is the first supplier in its sector to introduce a tiered service management system for its clients. According to a press release, this follows an in depth study of ship owners and operators maintenance strategy. 


Called the Norsafe CARE Plan, the three levels of service agreement have been designed to suit clients with varying maintenance requirements and budgets.

CARE Basic offers a flexible on-demand service solution ensuring equipment meets all SOLAS requirements, as well as fixed pricing levels for maintenance checks in major international ports. Service visits are organized at pre-determined times to fit in with clients' requirements.

CARE Select is a more long term approach, where Norsafe works with the client to determine a structured servicing and maintenance plan. Factors such as the age of the equipment and durability are assessed, and key performance indicators (KPIs) are agreed. This condition monitoring by Norsafe determines exactly when replacement parts are required, so the client can make appropriate budgetary arrangements in advance.

CARE Plus is the premium level of servicing and maintenance agreement. With this package the client not only receives Norsafe's KPI and condition monitoring service but it also includes OEM and STCW training at Norsafe's own academies plus OEM on-site training, to improve crew competence which is a key factor in reducing maintenance costs and the safe operation of the equipment. Twice yearly visits are made by Norsafe personnel; double that of the other packages, to keep a check on agreed key parameter levels. Long-term agreements like this reduce overall maintenance and servicing costs over time through increased efficiencies and crew confidence.

"These service and maintenance agreements have been structured to provide our customers with more than just a 'price agreement', it is developed to fit our client's requirements," said David Torres, vice-president sales, at Norsafe.

"The study behind our CARE Plan has been the main driver in developing the concept, allowing us offering our customers varied and structured agreements so that they can manage their budgets more effectively. Condition monitoring, allows Norsafe, in a realistic way, to ensure it has enough resources available to service and maintain equipment and our clients know the agreed KPI's and costs upfront so they can plan effective equipment maintenance and minimize costs and operational risks," Torres states further. 

"We have already seen a 44% increase in the fleet since we launched these packages, so we know that listening to our clients' requirements and tailoring our agreements accordingly is working," he adds.

Associated companies:


Related news

Latest news

IAEA Mission says Research Reactor Operator in Norway is Committed to Safety

A team of eight reactor experts from the International Atomic Energy Agency (IAEA) has for one week undergone the safety of the JEEP II research reactor at Kjeller. The expert group concludes that IFE strongly emphasizes s...

New Research Center for Environment-friendly Energy

The new FME center is dedicated to development of materials, components and technology for use of batteries and hydrogen in zero emission transport systems. It will be a special focus on the maritime sector.

The Netherlands re-join the Halden Reactor Project

The Netherlands signed the Halden Agreement on December 1st and will formally become the 20th member country in the Halden Reactor Project (HRP) after the formal acceptance from the Halden Board during their Paris meeting ...

First phase of DNV GL led offshore cable and pipeline operations equipment joint industry project completed

The data analysed during phase 1 has identified and recorded various processes...

The end of the paper chase: DNV GL to roll out electronic certificates across entire fleet

Certificates are published on DNV GL’s customer portal immediately after an onboard survey is completed,

New Integrated Solution Set to Redefine DP Reference Systems

DPS i2 and DPS i4 utilise KONGSBERG's unique motion gyro compass (MGCTM) and motion reference unit (MRUTM) technology.

Servogear service hub in Asia

September 2017, Servogear announce the strengthening of our presence in Asia with the establishment of a service hub in Singapore.

New Machining Center In Fredrikstad

Jotne opened a brand new machining hall in Fredrikstad on the 20th of May.

Construction and Testing of 4 Caterpillar C280 Gensets Finalized

Jotne has together with thier client Pon Power finalized construction and testing of 4 Caterpillar C280 gensets in Jotne’s factory in Fredrikstad.